Shipping and delivery

OverratedCultuur – Shipping & Delivery Policy


Processing Time


All orders are processed within 2–5 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.


During high-demand periods (drops, restocks, or collaborations), processing times may extend slightly. We prioritize quality and accuracy over speed.




Shipping Rates & Delivery Times


Domestic Shipping (U.S.)



  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 1–3 business days


Shipping rates are calculated at checkout based on your location and selected shipping method.




International Shipping


We ship worldwide.



  • Delivery time: 7–21 business days depending on location

  • Shipping rates are calculated at checkout


Note: International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.




Order Tracking


Once your order ships, you’ll receive a tracking number via email.

Please allow 24–48 hours for tracking updates to appear.




Delays


OverratedCultuur is not responsible for delays caused by:



  • Carrier issues (USPS, UPS, FedEx, DHL)

  • Weather conditions

  • Customs processing (international orders)

  • Incorrect or incomplete shipping addresses




Lost or Stolen Packages


Once an order is marked as delivered, OverratedCultuur is not liable for lost or stolen packages.

If your package is missing, we recommend contacting the shipping carrier directly.




Incorrect Shipping Information


Please ensure your shipping details are correct at checkout.

Orders shipped to incorrect addresses provided by the customer cannot be refunded or replaced.




Split Shipments


Some orders may ship separately depending on product availability. If this happens, you will receive multiple tracking numbers.




Pre-Orders & Limited Drops


Items marked as pre-order or part of exclusive drops may have extended shipping timelines. Estimated shipping dates will be provided at checkout or in the product description.




Contact


For any shipping-related questions, contact us at:

[email protected] 

470-241-4424