Shipping and delivery
OverratedCultuur – Shipping & Delivery Policy
Processing Time
All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking information.
During high-demand periods (drops, restocks, or collaborations), processing times may extend slightly. We prioritize quality and accuracy over speed.
Shipping Rates & Delivery Times
Domestic Shipping (U.S.)
Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days
Shipping rates are calculated at checkout based on your location and selected shipping method.
International Shipping
We ship worldwide.
Delivery time: 7–21 business days depending on location
Shipping rates are calculated at checkout
Note: International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
Order Tracking
Once your order ships, you’ll receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.
Delays
OverratedCultuur is not responsible for delays caused by:
Carrier issues (USPS, UPS, FedEx, DHL)
Weather conditions
Customs processing (international orders)
Incorrect or incomplete shipping addresses
Lost or Stolen Packages
Once an order is marked as delivered, OverratedCultuur is not liable for lost or stolen packages.
If your package is missing, we recommend contacting the shipping carrier directly.
Incorrect Shipping Information
Please ensure your shipping details are correct at checkout.
Orders shipped to incorrect addresses provided by the customer cannot be refunded or replaced.
Split Shipments
Some orders may ship separately depending on product availability. If this happens, you will receive multiple tracking numbers.
Pre-Orders & Limited Drops
Items marked as pre-order or part of exclusive drops may have extended shipping timelines. Estimated shipping dates will be provided at checkout or in the product description.
Contact
For any shipping-related questions, contact us at:
[email protected]
470-241-4424